HELP jobs

HELP is a great place to contribute as a worker or volunteer.  We are passionate about making a difference to the lives of survivors and get to walk with people as they heal. 

Our values base extends to the ways that we run the organisation, with an inclusive culture and a firm belief in consultative, shared decision-making.

Get more information on opportunities to volunteer at HELP Auckland here.

Part-time

We are looking for a Dear Em Youth Development Worker to support young people in mobilising the community to change the social norms which enable sexual violence, to reduce the harm caused to young people, and ultimately contribute to ending sexual violence in our communities.

In this role, you will work collaboratively with the other Youth Development Worker and our team of young people to enact Dear Em’s community mobilisation model through youth activism and the development and use of social media.

You will have experience co-developing and delivering a youth leadership program that supports young people to grow as leaders in their communities and work in partnership with their team. The purpose of this role is to both improve the capacities of young people to support each other, enact self-care, and seek help following sexual violence, as well as to support young people to change the social norms which enable sexual violence, and ultimately to contribute to ending sexual violence.

You will be skilled in facilitating and participating in group work and conflict resolution and enjoy engaging, empowering, and supporting young people to make a change for themselves, their peers and the community.

What you need:

  • A commitment to uphold Te Tiriti O Waitangi and its articles as well as being a culturally safe and responsive youth worker.
  • Knowledge of the dynamics of sexual violence and its impacts on young women, and young people.
  • An intersectional feminist understanding of the use and misuse of interpersonal power.
  • Experience in facilitating groups of young people.
  • Capacity to mentor, coach and work in partnershp with young people.
  • Administration and design competency in social media and website platforms (i.e. Canva, Squarespace, and Instagram).
  • Capacity to accept responsibility for continually growing skills, knowledge, and attitudes which underpin quality service delivery.

What we provide:

  • Ongoing training and professional development
  • A strong, supportive, and friendly close-knit team.
  • Regular access to supervision and support.

Visit the website dearem.nz or check out our Instagram @dearem.nz for more information on who we are and what we do.

Please only apply through SEEK here.
Or if you would like more information on the role, you can email: recruitment@helpauckland.org.nz.

40 Hours per week

HELP has been Auckland’s specialist provider of sexual abuse support services since 1982. We employ around 60 staff to deliver a range of services to survivors of sexual violence, including a 24/7 telephone counselling HELPline.

We are looking for a Business Services Manager who would provide direction and effective
operational delivery of administrative and management support services. This role reports to the Executive Director and is part of the Senior Leadership Team and supports and adds value through design of client-centred solutions that align with HELP’s vision, charter and values whilst upholding the organisation’s commitment to Te Tiriti o Waitangi.

This role has seven reports and leads the following functions within the organisation, they include Human Resources, Administration, Health, Safety & Wellbeing, Information Technology, Data & Analytics, Risk & Compliance, Property and Facilities Management.

Key aspects of the role:

  • Provide leadership to the Business Services team empowering and equipping team members to deliver the core function of business services.
  • Seek continual improvement through systems and processes for internal controls, Human Resources, Administration, Health, Safety & Wellbeing, Information Technology, Data & Analytics, Risk & Compliance, Property and Facilities Management.
  • Provide assurance that business practices continue to meet the Te Kāhui Kāhu – Social
    Services quality standards to maintain HELP’s Accreditation and lead the accreditation
    assessment process, including review of the outcome and any associated actions.
  • Responsible for the efficient database administration and support of the agency’s Client Management System (CMS) including the extraction and authentication of data for internal and external reporting requirements.
  • Create and maintain people-centric practices, policies and tools that support and reflect HELP’s values and deliver a great employee experience.
  • Ensure good project management practice is applied to initiate and monitor projects across the organisation, with clear role identification and documented decision-making.

    About you:
  • People management experience with a collaborative and consultative management style.
  • General Management – thorough understanding of systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, project management, business analysis, risk management.
  • Solid understanding of Information technology, experience working with IT systems and working knowledge of database management.
  • An understanding of national and local government contracts and accountabilities would be an advantage.
  • A degree in a relevant qualification such as business, management, HR, IT or senior
    management experience.
  • You will bring an understanding of and commitment to, Te Tiriti o Waitangi and would be useful to have experience with Māori and Pacific organisations and communities but not essential.
  • A passion to support and work in the sector to support the team through their work.
  • A genuine connection to our vision and values.

    We Offer:
  • The chance to make a positive difference to the lives of hundreds of people a year.
  • Five Weeks Annual Leave
  • Close Down over the Christmas and New Year period.
  • The opportunity to work with a skilled, close-knit team in a stimulating, rewarding and
    supportive environment.
  • Ongoing Learning and Professional Development.
  • Work for an organisation that values and supports people and the work they do.

    To apply or to request a Job Description, please email: recruitment@helpauckland.org.nz.