Crisis Support Services

HELP is a specialist provider of 24/7 Crisis Support Services.  Our highly trained, professional staff will safeguard a survivor’s emotional health and advocate on their behalf when they can’t.

Please click on the links below to find out more…

24/7 HELPline

HELP responds to calls ranging from individuals in crisis to people seeking information, referrals or advice – 24 hours a day, 7 days a week.

24/7 Police and Medical Call-Out Service

Our counsellors are called out, 24 hours a day, for those who have reported a sexual assault to the police and are going through the associated procedures.  We will support and advocate for survivors while they give their statement to the police and go through the medical examination.

Face-to-Face Interim Support

We are able to provide up to three support sessions to assess your needs and provide immediate support.

Referral to Other Services

We can direct you to counsellors and psychotherapists who are eligible for payment by ACC. We can also refer you to other services that are best able to meet your cultural, or any other, needs.